Cancellation Policy

Postponement / Cancellation:

1. Due to a limited quantity of Equipment and said Equipment having been allocated to the Client, we request the Client provide as much notice as possible before postponing/cancelling any bookings to allow us to potentially re-hire the allocated Equipment.

2. Should the Client cancel their booking with less than 7 calendar days available to the commencement of the Hire Period, a fee of $100 (which is equal to the security deposit) will apply. This fee includes but is not limited to unloading/reloading fees, shift changes, administration time and loss of income for allocated hire Equipment. All other monies paid by the Client to Pimp Your Party will be refunded via original payment method, see refund policy on our website.

3. In the event that the Client postpones their booking more than 14 calendar days before their event Pimp Your Party will rebook the event at another mutually agreeable date with the Client; apply a credit to the Client's account for a future booking if the Client is unable to provide a date at the time to Pimp Your Party for rebooking; alternatively refund the full amounts paid to Pimp Your Party from the Client including the security deposit to the original payment method, see refund policy on our website.

4. In the event that the Client postpones their booking less than 7 calendar days before their Hire Period a postponement fee of $100 (this is equal to the security deposit paid) will be charged. This fee includes but is not limited to unloading/reloading fees, shift changes, administration time and loss of income for allocated hire Equipment. All other monies paid by the Client to Pimp Your Party will be refunded via original payment method, see refund policy on our website.

5. Postponement/cancellation fees are inclusive but not limited to postponements relating to acts of God, natural disasters, weather, sabotage, accident, trade or industrial disputes, terrorism or hostilities and Government imposed shutdowns. Pimp Your Party in its capacity reserves the right to waive the postponement fee at its own discretion.

6. If the Client is to cancel their booking more than 14 calendar days before the Client's Hire Period, the Client will receive a full refund of all monies paid to Pimp Your Party, to be refunded via original payment method, see refund policy on our website.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to sweetazco.pimpyourparty@gmail.com.