Return Policy – Sweetaz Co. – Pimp Your Party

At Sweetaz Co. – Pimp Your Party, we take pride in the quality and presentation of our hire items. We thoroughly inspect and clean every item before it leaves our hands to ensure it arrives in excellent condition for your event.

If you receive a product that is defective or not working as intended, please notify us as soon as possible. We will assess the issue and, where applicable, offer a replacement with the same or similar item, or issue a refund for the defective product.

Please note:

• This policy does not cover damage caused by misuse, negligence, or mishandling by the client or event guests.

• All items must be returned in the condition they were provided.

• Any damages or missing parts may incur additional charges as per our hire agreement.

If you have any concerns, please contact us immediately so we can make it right and ensure your event goes off without a hitch.